Faq

Safety and Equipment

Is the boat safe and in good condition?

Yes, the vessel is currently in survey with the Australian Maritime Safety Authority, which requires comprehensive safety equipment standards and regular safety checks. A safety briefing is given to the charter passengers before embarking and safety gear will be provided if required. The vessel is selected for safety, comfort, quality and cleanliness. We are proud to keep the vessel this way.

What is the maximum capacity of the boat?

Pegasus is surveyed to take 30 persons. With 3 crew that means a maximum of 27 passengers. Please note, an infant, regardless of age is considered a passenger.

Is the boat suitable for children?

Yes, Pegasus has safety rails all the way around the boat and children’s lifejackets are available. Children must be under adult supervision at all times.

Is there sun and wind protection on the boat?

The cockpit area has roll down clears to provide ample shade from the sun and closure from wind and rain.

What toilet facilities are on board?

Pegasus is equipped with two spotless electric marine toilets with easy access for charter.

BYO Catering

Are we allowed to bring our own food and drinks?

Yes, we suggest that you bring boat friendly food that requires minimum preparation e.g. platter-style cold foods or food that can be cooked on our BBQ.

Is there a BBQ on board?

The vessel is equipped with an outdoor gas BBQ including cooking utensils. Please note, that adverse weather conditions may make barbecuing difficult. When at anchor, the crew will be happy to cook your BBQ food for you.

What kitchen equipment is available?

The boat has cutlery, plates and glasses for 28 passengers as well as salad bowls, platters and other basic kitchen items. A microwave, oven, two fridges, freezer, and 3-burner stove are also available for use.

Do I have to wash up the dishes?

No! Sit back and relax and the crew will do that for you.

Are there tea and coffee making facilities?

There is a gas stove and kettle on board for making tea and coffee. Bring along your own tea, coffee, sugar and milk.

Where can we put our food and drinks?

The boat has a coolers and a fridge available to use. You are able to bring along additional coolers if required. Older style metal eskies are not permitted as they damage the boat.

Do we need to bring ice for the cooler / esky?

Yes. Alternatively, we can arrange ice for your charter at an additional cost upon request.

On Tour

Can we have music on board?

Yes, the vessel is equipped with a sound system which is bluetooth and mp3 compatible. Please ensure your mp3 player is fully charged. You may also like to bring along a selection of your favourite CDs. Pegasus is equipped with both indoor and outdoor speakers.

Where can we go during our charter?

Your skipper can take you most places within Sydney Harbour, providing it is within the surveyed boundaries. Should your guests wish to go to a specific location within Sydney Harbour please let us know at time of briefing.

Can we extend our charter time during the charter?

Yes, although this is subject to availability. Please note, the charter will be extended based on the decision of the captain on board and payment will be processed post charter by authorised bond.

Booking and Payment

Can we view the boat before we book our charter?

Yes, as the vessel is located at the Rozelle Bay Viewing is possible most days. We recommend that you view the vessel so that you know exactly what the boat has to offer and whether it is suitable for your charter. Please call in advance to check availability and arrange a viewing.

How do I secure my booking?

A minimum 50% deposit is required to confirm booking, with the balance payable 14 days prior to commencement of the charter. Upon payment of your deposit, a Skippered Charter Contract will be emailed to you, confirming details relevant to your charter, which must be signed and returned. Payment can be made by MasterCard, Visa, EFTPOS, Electronic Funds Transfer or cash. Diners Card, Bankcard and Cheques are not accepted.

Is there any paperwork to complete before we go on our charter?

Yes, we require your signed contract and authorized bond form prior to your charter commencing.

Cancellation

If I cancel the charter, can I get a refund?

We do not offer refunds should you wish to cancel your charter. If boating conditions are unsafe, as determined by the management of Pegasus Charters, we will offer a six month voucher where you can reschedule your charter based on availability. Please see our General Booking Information on our website or contact a staff member on 0481 054 048 for details.

Wet Weather

What happens in the event of rain?

Pegasus provides excellent protection from the elements because of its covered coach house area and clear roll down awnings that can be rolled out to cover the transom if necessary.

Preparations and Arrival

What do you advise we bring along for our charter?

As conditions can vary on the water, it is suggested that you bring along a hat, sunglasses, sunscreen, swimmers, and seasonal jumper or jacket. Please wear white-soled shoes or non-marking boating shoes. Strictly no black soled shoes or stiletto-heeled shoes, as this will damage the decking.

Does our party need to get there before the set time of the charter?

All your party should be at the designated pick up point at least 15 minutes prior to your charter time to allow loading of passengers and gear and to enable enough time for the skipper’s safety briefing. Please note, our charter will start and finish at the times on your contract.

Can one of our guests be picked up late and dropped off early from another wharf?

Multiple pick up and drop off points are not recommended as this will shorten your charter time significantly. We suggest that guests wishing to join the charter late or leave early should arrange alternative transportation via water taxi at their own cost. Please ask one of the Pegasus Charters team members for a Water Taxi contact.

With the ideal boat, experienced crew and options for every occasion, Pegasus Charters offers you an unforgettable experience.